Diamond Self Storage Management, LLC

Now Accepting Management Contracts
80 West Self Storage - 5615 W Marshall Avenue, Longview TX 75604

80 West Self Storage Property Photo

80 West Self Storage

5615 W Marshall Avenue
Longview,TX 75604
Phone: (903) 759-0641

Email: DSS39@diamondselfstorage.net


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Office Hours

Monday: 9:00AM - 6:00PM

Tuesday: 9:00AM - 6:00PM

Wednesday: 9:00AM - 6:00PM

Thursday: 9:00AM - 4:00PM

Friday: 9:00AM - 6:00PM

Saturday: 9:00AM - 2:00PM

Sunday: Closed

Holidays: Closed


Property Features

    24-7 Access

    Boat / RV Storage

    Drive Up

    On-Site Manager

    Climate Control

    No Cash

    Emailed Invoices

    Credit Cards Accepted

    First Of Month Billing

    Autopay Available



Current Specials

There are currently no specials, but our rates are always low! * * * As always, if you have any questions, please call the property manager at (903) 759-0641. * * *

1


See What Our Tenants Are Saying!

Overall Rating: 3.9 Stars

38 Reviews



3 Star Review!

Customer did not leave any comments.
Submitted On 10/13/22



3 Star Review!

Customer did not leave any comments.
Submitted On 10/13/22



5 Star Review!

Customer did not leave any comments.
Submitted On 10/13/22



5 Star Review!

Customer did not leave any comments.
Submitted On 10/14/22



1 Star Review!

You guys have serious need of good help and you shouldn’t lie to people. Greed and filth are the two reasons I’m taking my contents and money somewhere else. I’ll be out by the end of the month

Reply from Diamond Self Storage Management:

We're sorry that your experience with 80 West was anything less than awesome. We have remedied the situation with the manager that provided a bad experience.



Submitted On 10/14/22



5 Star Review!

Customer did not leave any comments.
Submitted On 10/14/22



4 Star Review!

Customer did not leave any comments.
Submitted On 10/15/22



2 Star Review!

I have rented a space for 17 years at the same location and I have been treated terribly by the new owners, management. They tripled my rent and Despite reassuring me that they would have a smaller space available for me, they don’t. I cannot say how angry I have been about the changes that have taken place. I am 67 and had no plans to leave but they have put me in a terrible position, I have no choice. I have paid my rent faithfully and on time for 17 years. Management has never acknowledged this.

Reply from Diamond Self Storage Management:

The rate increases you're referring to are outside the scope of control of the management company. We apologize for any experience that was not great. We are working to rectify certain situations and invite you to stay with us as work through some issues.



Submitted On 10/15/22



4 Star Review!

Not require insurance

Reply from Diamond Self Storage Management:

We are currently addressing the issues with mandatory insurance. As always, whether you provide your own insurance or purchase ours, insurance on your belongings is always highly recommended.



Submitted On 10/17/22



4 Star Review!

My door needs to be put back on the track at the top of the door. I have notice some rodent dropping on the floor.

Reply from Diamond Self Storage Management:

We are currently addressing any issues with tenant's doors and this will be fixed soon.



Submitted On 10/17/22



4 Star Review!

It is difficult to keep paying for storage when the cost goes up dramatically! One of our units went up in cost so much that it's not worth storing items there anymore! It isn't even Climate Controlled! It is just a plain unit... nothing fancy, nothing special. Since the Pandemic and inflation, we will more than likely move out. It has also been difficult to make changes to pay on the first of the month, since it seems like ALL the bills are due on the first! Uggghhh....

Reply from Diamond Self Storage Management:

The rate increases you're referring to were not the decision of Diamond Self Storage Management.



Submitted On 10/18/22



1 Star Review!

Bring the dumpster back, 24 hour access, honest friendly employees. I can work with someone who is learning but not lying and stealing from me.

Reply from Diamond Self Storage Management:

The manager in question has been dealt with. Dumpsters have been removed because tenants were throwing trash on the property. The property is cleaner without it because tenants remove what they bring on the property.



Submitted On 10/19/22



5 Star Review!

The large increase in the monthly rent is what led us to move out, other than that we would have stayed.

Reply from Diamond Self Storage Management:

Rate increases have not been implemented recently and there are no plans to implement rate increases for the foreseeable future.



Submitted On 11/4/22



4 Star Review!

Customer did not leave any comments.
Submitted On 11/7/22



2 Star Review!

I have rented a space for 17 years at the same location and I have been treated terribly by the new owners, management. They tripled my rent and Despite reassuring me that they would have a smaller space available for me, they don’t. I cannot say how angry I have been about the changes that have taken place. I am 67 and had no plans to leave but they have put me in a terrible position, I have no choice. I have paid my rent faithfully and on time for 17 years. Management has never acknowledged this.

Reply from Diamond Self Storage Management:

Rate increases put in place were the result of an effort to convert the unit to a climate control system. Please contact the manager about your options going forward.



Submitted On 11/15/22



5 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



4 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



5 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



5 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



5 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



2 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



4 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



5 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



5 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



3 Star Review!

Customer did not leave any comments.
Submitted On 12/10/22



4 Star Review!

make units accessible 24/7 like they were when I moved in 2 years ago

Reply from Diamond Self Storage Management:

We'd love to discuss this issue with you. Please give us a call at 903-759-0641.



Submitted On 12/10/22



4 Star Review!

Customer did not leave any comments.
Submitted On 1/25/23



4 Star Review!

Customer did not leave any comments.
Submitted On 1/25/23



5 Star Review!

Customer did not leave any comments.
Submitted On 1/26/23



4 Star Review!

Customer did not leave any comments.
Submitted On 1/26/23



4 Star Review!

Customer did not leave any comments.
Submitted On 1/26/23



4 Star Review!

change the hours back to 24/hr access. > only got the unit I did because it was you had 24/7 access to my unit now with you changing the hours I CANT GET INTO MY UNIT WHEN I REALLY NEED TO PLUS RAISING THE RENT AND CHANGING ACCESS HOURS MAKES ME WANT TO CHANGE FACILITIES.

Reply from Diamond Self Storage Management:

We'd love the opportunity to discuss this with you. Give us a call, 903-759-0641, or come by the office M-F 9-6, Sat. 9-2 so we can talk about your need.



Submitted On 1/26/23



5 Star Review!

Customer did not leave any comments.
Submitted On 1/27/23



4 Star Review!

NOT Changing prices with Less Than 30 Days Notice would be a HUGH Help! Especially with those of us who have been using the facility for Some Years!

Reply from Diamond Self Storage Management:

Thank you for your feedback , we will certainly pass on your concerns to the owners.



Submitted On 1/27/23



5 Star Review!

Please Don't raise the rent anymore! If I were to move out it would be because I couldn't afford to pay higher rent. Thank you!

Reply from Diamond Self Storage Management:

We have not raised tenant rates since mid-2022. Not sure where this is coming from but rates have been untouched for awhile now.



Submitted On 1/27/23



4 Star Review!

Gate access needs to be later. I work late hrs and have needed in there to get stuff out/put stuff in and don't access to my own stuff.

Reply from Diamond Self Storage Management:

Give us a call during normal business hours so we can discuss your need and possible options. Monday - Friday 9:00 a.m. - 6:00 p.m., Saturday 9:00 a.m. - 2:00 p.m



Submitted On 1/29/23



3 Star Review!

Customer did not leave any comments.
Submitted On 1/31/23



5 Star Review!

I really don't know much about the lighting as I don't go out there when it's dark so can't really form an opinion on it. From a security stand point it seems fine. I don't have any difficulties accessing the property when I need to, which is normally during business hours.

Reply from Diamond Self Storage Management:

Thank you for sharing your experience with us! We appreciate your patronage.



Submitted On 2/2/23


Show All Reviews



80 West Self Storage Comments/Inquiry

Considering a storage unit here? Already have one at this location? Use this form to contact the store manager directly. Your comments and feedback are always welcome. If you're thinking about renting, ask us questions, we'd love to answer them!
Name:
Phone:
Email:
Comments:
Human Verification:
6425

Please Enter The Number in the green box:

Storage & Moving Tips

Unit Size How to Visualize What Unit Will Hold Unit Visualization
5' x 5'
25 sq. ft.
Small Closet
Half Bathroom
Chest of drawers or desk mattress set, several boxes and small items OR about 50 file boxes
5' x 10'
50 sq. ft.
Pickup Truck or Cargo Van
Walk-in Closet
Mattress set, sofa, dining room set or chest of drawers, boxes and small items
5' x 15'
75 sq. ft.
Large Walk-in Closet
Small Bedroom
Standard furnishings of one bedroom apartment without appliances, or about 150 file boxes
10' x 10'
100 sq. ft.
Average Size Bedroom Furnishings of one bedroom apartment with refrigerator and washer/dryer, patio furniture and many boxes OR two office suites OR about 200 file boxes
10' x 15'
150 sq. ft.
Large Bedroom Furnishings of two bedroom apartment or small house with appliances, patio furniture and many boxes OR a vehicle or small boat OR it is big enough to fit carpet rolls and building materials
10' x 20'
200 sq. ft.
Small One Car Garage Furnishings of two bedroom house with appliances, patio furniture and many boxes OR a vehicle or small boat OR construction equipment
10' x 25'
250 sq. ft.
Large One Car Garage Furnishings of three bedroom house with appliances, patio furniture and many boxes, garage extras and miscellaneous OR a vehicle or boat
10' x 30'
300 sq. ft.
Extra Long One Car Garage Furnishings of four or five bedroom house with appliances, patio furniture and many boxes, garage extras and miscellaneous OR a vehicle or boat
Unit Size How to Visualize What Unit Will Hold Unit Visualization

Diamond Self Storage Management is a member of the following Self Storage Associations


Texas Self Storage Association




New Mexico Self Storage Association




Oklahoma Self Storage Association

Kansas Self Storage Association