Diamond Self Storage Management, LLC

Diamond Self Storage Management, LLC


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Job Listing

Property Information:	Alliance Raceway Storage Center 17176 FM 156 Justin, TX 76247
Position Title:	Property Manager
On-Site Resident Manager:	No
Husband/Wife Team:	Not Required -
Bilingual Preferred?:	No (A lot of our customer base speaks Spanish (usually) so if you speak Spanish this would help you a lot).
Compensation:	$13.00
Date Added:	Mar 15, 2023

Job Description:	Alliance Raceway Storage Center 17176 FM 156 Justin, TX 76247 Do you enjoy working with customers but want more responsibility? Are you looking for a challenging job where you make the difference? We are seeking qualified Property Managers to join our team and help run our multi-million dollar properties. If you are self motivated, and have experience in any of the following, we want to talk to you! Retail sales experience Customer service experience Duties/Responsibilities Job Knowledge and Duties Perform daily functions of running the self storage facility in accordance with company standards Complete daily walk thru including lock checks and cleaning units as needed Make daily bank deposits and ensure accuracy of deposit information Be familiar with the Texas Chapter 59 Lien Laws (Refer to TSSA "Goldbook") Be familiar with self storage unit leases, vehicle and boat/RV lease processes Professional Image Understand and comply with uniform guidelines set by company Keep office clean and organized, free of any clutter, pets and odors Repair and Maintenance Perform light repair and maintenance duties, including: Cleaning out units Wiping down doors Pickup up trash Cleaning Hallways, office and bathrooms Change HVAC filters as required Grease door springs on roll-up doors Oil gate chain as needed Report via work order any areas outside manager expertise Oversee contractors and third party vendors work Administrative & Legal Maintain accurate records for each customer including lease, addendums, correspondence Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines Keep post auction paperwork labeled and filed Use computers as designated for business use only Be proficient at Sitelink self storage management software Collections Perform required communications in accordance with company standards Make collection calls and send reminder notices per company standards Send uncollected balances to approved collection agency Sales Meet or exceed net rental goal each month Follow up on all internet, e-mail or call center leads, maintaining a 60% conversion ratio from lead to rental Send uncollected balances to approved collection agency Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions, discounts and waived late fees Ensure phones are answered in a professional manner Show a storage unit to every walk-in customer Customer Service Provide greater than expected customer service including: Being polite and respectful, listening to customerâ€™s needs Stand when anyone enters the office Escalate customer concerns as necessary, following up with customer Make collection calls and send reminder notices per company standards Send uncollected balances to approved collection agency Marketing Perform in-store and off-site grassroots marketing, visiting at least four businesses per week Create and keep current a marketing log to track marketing activity Effectively use company provided marketing materials to enhance marketing activities Attend company approved or sponsored marketing events Requirements 2 Years Minimum Microsoft Office Suite Knowledge preferred Basic Computer Operating Skills Solid working knowledge of Sitelink self storage property management software a plus Retail Sales Experience a plus Outstanding Customer Service Skills (In Person, Phone, E-Mail) Highly Proficient Verbal/Written Communication Skills Ability to Operate with little supervision Positive Attitude/Highly Motivated Work Effectively within a team High Attention To Detail Outstanding Organizational Skills Ability to multi-task and prioritize Ability to pass background checks Must have a dependable vehicle, with proof of insurance (Required) Must have a VALID Drivers License and proof of eligibility to work in the United States (Required) Apply on our website, http://www.diamondselfstorage.net. No need to email a resume.
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Diamond Self Storage Management is a member of the following Self Storage Associations

Texas Self Storage Association	New Mexico Self Storage Association
Oklahoma Self Storage Association	Kansas Self Storage Association